Exploring the Usage of User-Generated Content Advertising to Build Brand Equity

Document Type : Original Article

Author

Associate Professor- Advertising Department Faculty of Applied Arts- Helwan University Cairo- Egypt

Abstract

In the time where more and more of advertising content is consumed momentarily, it is vital to hold consumers attention right away. Moreover, in today's social media driven world, brand messages are no longer controlled by the brand owner. Today's technology allows any consumer to communicate their view of like never before online. Usage of user-generated content strategy is ideal and cost-effective strategy used to reinforce the brand trustworthiness, raises immediate outreach, and improves customer trust and authenticity. User-generated content (UGC) has become an important part of the content marketing strategy in the current time where customers are ready to engage online. UGC refers to the content that is created by the users of a brand. It can be anything from comments, reviews, and images to social media posts. User Generated Content turns a loyal passionate consumer a spontaneous campaigner of a brand. People incline to find the UGC more honest and genuine compared to the information that brands provide to the customer. Brand Equity is the value of customers’ perceptions of any brand. It remains to be on the front of marketer’s minds as competition in multiple sectors gets tougher. Brand equity means brand description or brand strength and value.
This research aims to illustrate different types of user-generated advertising as well as to relate user-generated advertising to brand equity and to demonstrate the role of user-generated advertising in leverage of brand engagement. To achieve the research aims, qualitative method is adopted. Documentation and observation will be used to collect data.

Keywords

Main Subjects


1-          References:
Aaker, D.: Measuring Brand Equity: Capitalizing on the Value of a Brand Name, The Free Press, New York, NY: (1991).
Arenas-Gaitan, J., Rondan-Cataluña, F.J. & Ramírez-Correa, P.E.: “Social identity, electronic word-of-mouth and referrals in social network services”, Kybernetics, Vol. 42 No. 8, pp. 1149-1165: (2013).
Atilgan, E., Aksoy, S. & Akinci, S.: “Determinants of brand equity: a verification approach in the beverage industry in Turkey”, Marketing Intelligence & Planning, Vol. 23 No. 3, pp. 237-248: (2005).
Bruhn, M., Schoenmueller, V. and Schäfer, D.B.: “Is social media replacing traditional media in terms of brand equity creation?” Management Research Review, Vol. 35 No. 9, pp. 770-790 (2012).
Bruno, S. & Dabrowski, D.: “The Impact of Brand Communication on Brand Equity Through Facebook". Journal of Research in Interactive Marketing Vol 9 No.1 pp.31-53. Bruno and Dabrowski (2015)
Buckley, Michele: Consumer-Generated Advertising: Definition & Examples: https://study.com/academy/lesson/effectiveness-of-consumer-generated-advertising-pros-cons.html (2019).
Christodoulides, G., Jevons, C., & Bonhomme, J.: Memo to marketers. Quantitative evidence for change: How user-generated content really affects brands? Journal of Advertising Research, Vol.52, pp.53–64 (2012).
Dave, Nidhi: Five ways to use user generated content in marketing: https://www.smartinsights.com/content-management/content-marketing-strategy/5-ways-use-user-generated-content-in-marketing/ (2018).
Hutter, K., Hautz, J., Dennhardt, S. and Füller, J.: “The impact of user interactions in social media on brand awareness and purchase intention: the case of MINI on Facebook”, Journal of Product & Brand Management, Vol. 22 No. 5, pp. 342-351: (2013),
Khalid, R., Firm-created social media communication & consumer brand perceptions; Proceedings of Academics World 18 International Conference, Boston, USA, 28 January 2016, ISBN: 978-81-925751-1-7: (2016).
Khudri, Mohsan and Nighat Farjana: Identifying the Key Dimensions of Consumer-based Brand Equity Model: A Multivariate Approach: Asian Journal of Marketing: Volume 11 (1): 13-20, (2017)
Keller, K.L.: Strategic Brand Management: Building, Measuring and Managing Brand Equity, 2nd ed., Prentice-Hall, Englewood Cliffs, NJ (2003).
Lassar, W., Mittal, B. & Sharma, A. “Measuring customer-based brand equity”, Journal of Consumer Marketing, Vol. 12 No. 4, pp. 11-19 (1995).
Macdonald, Lindsay: How to Boost Ad Performance with User-Generated Content: https://stackla.com/resources/blog/how-to-boost-ad-performance-with-user-generated-content/: (2019)
Palmatier, R.W., Scheer, L.K. and Stennkamp, J.B.E.M.: “Customer loyalty to whom? Managing the benefits and risks of salesperson-owned loyalty”, Journal of Marketing Research, Vol. 44 No. 2, pp. 185-199 (2007).
Prahalad, C.K.& Ramaswamy, V.: "Co‐creating unique value with customers", Strategy & Leadership, Vol. 32 No.3, pp.4-9. (2004)
Sikder, Tarun: Top Examples of Successful User Generated Content Campaigns Worldwide: (2019)
Tong, X. & Hawley, J.M.: “Measuring customer based brand equity: empirical evidence from the sportswear market in China”, Journal of Product & Brand Management, Vol. 18 No. 4, pp. 262-271. (2009)
Vermeulen, Christiaan: User-Generated Content for Marketing and Advertising: 10 Brands Creating Click-Worthy Facebook & Instagram Ads From User-Generated Content: https://www.heavyheadsocial.com/10-best-user-generated-content-campaigns/ (2019).